Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 198 features Marc, Operations Center Supervisor with Queensland Ambulance Service, Queensland, Australia.

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Episode topics –

• Marc's 9-1-1 story
• A call that sticks with him
• Differences in calls from Australia vs the United States
• And more...

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]