Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 209 features Brian, dispatch supervisor, tactical dispatcher out of Southern California and instructor for Kim Turner, LLC. This episode was recorded in the Sands Expo of the Venetian in Las Vegas, Nevada during the 2018 National APCO conference.

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Supported by: INdigital

Episode topics –

• Brian's 9-1-1 story
• Tactical Dispatching
  • What it is
  • What does it take to do it
  • How does a center build a team
• Teaching for Kim Turner, LLC.

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].