Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 210 features Doug and Jill of Showalter and Company. This episode was recorded at the Venetian in Las Vegas, Nevada during the 2018 National APCO conference.

Please support the podcast by supporting our sponsor.

Showalter & Company – Facebook | Instagram | Twitter |

Supported by: INdigital

Episode topics –

• Jill's 9-1-1 story
  • Make or break call
• Doug's story
  • Dispatching in the LA area
• Showalter & Company
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].