Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 230 features Erica, dispatcher and CTO with Calhoun County 9-1-1 out of Michigan.

Supported by: INdigital

Episode topics –

• Erica's 9-1-1 story

• Taking a call for someone you know working in the area you live in

• Becoming a CTO and advice for others who are interested in doing it

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].