Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 255 was recorded at the 2019 NAVIGATOR conference. This episode features Adam Timm of The Healthy Dispatcher. In this episode we recap his travels, a new book and the unicorn that is the dispatch center that has no overtime.

This is an episode you do not want to miss!

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Supported by: INdigital

Presented by: IAED

Episode topics –

• Recap of Adam Timm's travels

• New book

• Dispatch centers with no overtime

• How do we change how 9-1-1 is viewed?

• And much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].