Good morning folks! Within the Trenches is back for episode 26! I had the pleasure of sitting down and speaking with Roger of Cullman County 9-1-1 out of Alabama and Craig who is retired out of Guilford Metro 9-1-1 in North Carolina. This episode is a must listen as both Roger and Craig go through their history with 9-1-1 and how it pulled them in. Craig had emergency services in his blood, so to speak, since his father and uncle's helped form several volunteer fire departments. Roger on the other hand was first part of the defense industry. Once he retired from there he moved into emergency services and became a 9-1-1 director after long admiring the profession.

This episode is a must listen. The history and look back at how 9-1-1 was before more recent technology is very interesting. As always you can email the show at [email protected] for comments, concerns suggestions or if you would like to be on the show.

Episode topics –

• How Craig got into 9-1-1
• How Roger got into 9-1-1
• A look back at how 9-1-1 was before recent technology
• A look at text to 9-1-1 and the progress