Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 268 features Mike, Communications Supervisor for an emergency center in Northern California.

Supported by: INdigital

Episode topics –

• Mike's 9-1-1 story

• Visiting dispatch as a kid and how it made an impact on him

• Early calls and what we learn from them

• Calls that stick - 9-1-1 audio

• Tubbs fire

• The loss of a loved one

• And much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].