Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 304 features Monica Million, President of NENA. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas.

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Episode topics –

• The importance of NENA SBP & CIF

• 9-1-1 around the world

• International 9-1-1 Coalition

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].