Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 306 features Jim Brown, retired 9-1-1 dispatcher and reclassification advocate. In this episode Jim shares stories from his days in dispatch, an officer involved shooting that he will never forget, and he shares his work on reclassification in the state of West Virginia.

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Episode topics –

• Jim's 9-1-1 story

• Transitions and technology from the 70's & 80's to now

• The call that left Jim practically crawling to his car

• Reclassification in WV, county-by-county

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].