Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 309 features Tracy Eldridge, Community Engagement Manager with RapidSOS and the NG9-1-1 Institute’s 2020 9-1-1 Industry Professional of the Year recipient and February spotlight for the 911derWomen group. In this episode we recap Tracy’s moment right before receiving her award and take a trip back to her first award, along with her triumph in public safety.

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Episode topics –

• A trip back to Tracy’s first award in 5th grade

• Challenges & struggles in public safety as the lone female in some cases

• That moment, right before receiving her award in DC

• The future of women in 9-1-1, leading the way

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].