Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 312 features three 9-1-1 professionals of the Office of Unified Communications (DC911.) In this episode I spoke with Jettia, Calltaker, Greg, EMS/Fire dispatcher, and Mike, Law Enforcement dispatcher and they not only share their 9-1-1 experience but the unique challenges that come with a large center commanding many agencies.

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Episode topics –

• Jettia’s 9-1-1 story

• Greg’s 9-1-1 story

• Mike’s 9-1-1 story

• Unique challenges between multiple agencies

• and much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].