Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 313 features Director Karima Holmes with the Office of Unified Communications. In this episode we talk about Karima’s journey from dispatch to Director and what it takes to bridge the gap between dispatch and multiple agencies. It’s an episode you do not want to miss.

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Episode topics –

• Karima’s 9-1-1 story

• Bridging the gap between dispatch and multiple agencies

• and much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].