Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 321 features Jim Lake, Director for Charleston County Consolidated 9-1-1 Center in South Carolina. In this episode we visit the future of 9-1-1 and the Bunny Slipper Project.

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Episode topics –

• Jim's 9-1-1 story

• Dispatching from home as a kid

• The Bunny Slipper Project

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].