Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 330 features Rosa Ramos, ENP, CMCP, Manager with Alameda County Regional Emergency Communications Center out of California.  

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Episode topics –    

• Rosa's 9-1-1 story

• Early calls

• Championing your cause

• Reclassification in California

• And more  

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].