Within the Trenches is back with episode 34! This episode was recorded at the National NENA Conference and Expo at the Charlotte Convention Center in Charlotte, North Carolina. In this episode I had the pleasure of speaking with Tony, Deputy Executive Director of the European Emergency Number Association (EENA.) This is a very interesting episode in the sense of differences to the structure of 9-1-1 in Europe over the United States. Tony touches on some of the difficulties Europe is having with implementing new technologies and how phone calls for 112, 999 (9-1-1) are very similar to what we deal with in the states.

For more information on EENA you can follow the links below. As always you can email the show at [email protected].

EENA – Web | Facebook | Twitter

Episode topics –

• What EENA stands for
• Comparing 9-1-1/1-1-2 in the United States and Europe
• Implementing new technologies
• Staying ahead by looking at NG9-1-1 for when it hits Europe