Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 349 features Molly, ESTA ambulance call taker, Melbourne, Australia.

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Episode topics –

• Molly's 0-0-0 story

• Jumping into the profession during COVID-19

• High priority calls within the first hour of taking calls

• Advice to those getting into the profession

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].