Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 365 features Laura, National Training & Coordinating Manager at St. John Ambulance out of New Zealand.

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Episode topics –

• Laura's 9-1-1 story

• The advancement of emergency services technology

• Molding the next generation through training and experience

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].