Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 371 features Karen Carlson, PSAP Product Manager, NICE Public Safety.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Karen's 9-1-1 story

• Early days in dispatch

• 9-1-1 tech, then and now

• Becoming an Industry Partner

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].