Good morning and welcome back to another excellent episode of the Within the Trenches podcast. This weeks podcast promotion features Diary of a Mad Dispatcher on Facebook! I will provide the link below and make sure to head over and ‘Like’ them. They are 66,000+ strong and adding more fans every day. The page is tailored to 9-1-1 dispatchers but anyone would be able to get the humor from this page.

With that said, this weeks episode features Jessica, a dispatcher with the Maricopa County Sheriff’s Office in Arizona. Jessica’s interview was excellent and her stories are compelling. This is an episode you don’t want to miss! As always you can email the show at [email protected].

Make sure to check out our t-shirt campaign! There are only eight days left so get yours today!

9-1-1 Dispatcher – It’s the real thing (t-shirt campaign)

Diary of a Mad Dispatcher – Facebook

Episode topics -

• Jessica’s transition from military police to dispatch
• Jessica’s first call and experience with a belligerent caller
• The horror of hearing shots fired over the radio
• A stranded hiker on top of a mountain
• Advice for those looking to get into dispatching