Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 415 features Christa Poyorena, Dispatcher at Genesee County 9-1-1, MI.

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Episode topics –

• Christa's 9-1-1 Story

• Early training

• Calls that change you

• A callers final plea

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].