Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 441 features Erika Lakey, 9-1-1 Communications Specialist with Osceola Sheriff's Department out of Florida.

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Episode topics –

• Erika's 9-1-1 story

• One choice can change your life

• Early training

• How the job has changed us

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].