Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL.

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Episode topics –

• Mary's 9-1-1 story

• That first emergency call

• Handling suicide calls as a dispatcher

• Chasing down escaped inmates while pregnant

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].