Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 523 features a special Christmas Open Mic LIVE episode with Ricardo and Dawn Shumway.

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Episode topics –

• 50 Shades of Chicken

• Christmas in Dispatch

• Creepy Christmas break-in

• 12 Days of Christmas: Dispatch Edition

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].