Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared.

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Episode topics –

• Sondra's 9-1-1 story

• Unforgettable rescues

• Life lessons for dispatchers

• Revolutionizing dispatch centers

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].