Ep 541 features 911 dispatch stories from around North Carolina. The North Carolina 911 board and Within the Trenches podcast partnered on classes and podcast episodes to highlight the amazing work of 911 professionals throughout the state in celebration of National Public Safety Telecommunicators Week. This is a continuation of this series out of Johnston County 911.

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Episode topics –

• Technology Boosts Safety: Tracking Callers for Better Help

• The Importance of Compassion in Customer Service: How Being Human Can Lead to Success

• The Importance of Leadership and Support in Building a Successful Community

• and more

As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at [email protected].