Ep 547 features Cat, 911 Communications Supervisor at Riverside County Sheriff's Department, CA.

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Episode topics –

• How Cat's unexpected journey into public safety began and her initial impressions of the dispatcher's role.

• The rigorous hiring process for 911 dispatchers and what it takes to become a certified training officer.

• The emotional ride of taking life-altering emergency calls and the coping mechanisms dispatchers use.

• Cat's harrowing experience with a suicidal caller and the profound impact it had on her.

As always, if you have any comments or questions or would like to be a guest on the show, please email me at [email protected].