Ep 554 features Mario, an Emergency Specialist - 3 with Aurora 911 out of Colorado.

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Episode topics –

• Mario's initial interest in being an EMT and the shift to 911 dispatching

• Challenges and adrenaline rush of early days in dispatch

• The impact of working on high-stress calls

• Memorable and haunting calls in dispatch

• Tips and advice for new dispatchers from Mario's six years of experience

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].