Ep 557 features Marlene, an Emergency Specialist - 1 with Aurora 911 out of Colorado.

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Episode topics –

• Marlene recounts the emotional impact of a call involving a mother accidentally running over her one-year-old baby

• The struggles of translating and dealing with medical and fire emergencies

• Navigating the complexities of revealing their identities while handling calls

• Marlene's transition to working in public safety and her initial challenges

• The importance of managing stress and maintaining passion for the job

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].