Ep 559 features Julie, a Senior Level 3 Dispatcher, with St. George Communications Center, Utah.

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Episode topics –

• Julie's transition from nursing school to a career in law enforcement and dispatching

• The unique traits and skillset required for the demanding role of a 911 professional

• Navigating the challenges of the COVID-19 pandemic and its impact on the work culture

• The importance of effective leadership, training programs, and a positive work environment

• Bridging the gap between seasoned and new dispatchers to foster a supportive industry culture

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].