Ep 592 features Maddie and Casey, 911 professionals with New Hanover County 911, NC.

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Episode topics –

• The impact of different shift hours on dispatchers' personal lives.

• The importance of community programs like the CARE team in supporting frequent callers.

• How previous careers in public service prepared Maddie and Casey for dispatch work.

• Navigating the lack of closure and dealing with emergency calls.

• The humor and humaneness behind dispatch, featuring lighter moments mixed in with chaos.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].