Good afternoon and welcome back to another awesome episode of Within the Trenches. It has been a pretty busy week with the announcement of Indiana's statewide text-to-9-1-1 plan but I now have time so I'm posting a brand new episode from Indiana's NENA conference. In this episode I spoke with Jessica, a dispatcher / CTO with Kosciusko 9-1-1 Communications. Jessica was honored during the opening ceremony with a few others where she received the Teamwork Award. Jessica shares how she got started in 9-1-1, calls she's taken as well as the details of her teamwork award.

Make sure to check this out and share it. As always you can email the show at [email protected].

Episode topics -

• How Jessica got her start
• Dispatch experience
• Teamwork Award