Episode 649 features a solo episode with me, Ricardo, and we answer the following questions, "what has dispatch taught me about humanity?"

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Episode topics –

• The impact of the #IAM911 movement and upcoming 10-year anniversary challenge coin

• Dark realities dispatchers face, including high-stress incidents like officer-involved shootings and domestic calls

• Stories illustrating the fragility and unpredictability of life as heard through 911 calls

• Uplifting and rewarding outcomes, from lives saved during crises to heartfelt caller gratitude

• Why sharing these powerful stories benefits dispatchers and the public, with resources for ongoing support and education

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].