Episode 653 features Nadine, a 911 professional with Seabrook PD, in Texas.

Episode topics –

• How Nadine accidentally started her public safety career after moving from New York to Texas

• Surprises and challenges faced on the first days as a dispatcher

• The realities of dispatcher training, including tough early calls and adapting to new environments

• The impact of critical incidents, coping with tough calls, and the value of taking time to process trauma

• Why mentorship and sharing experiences matter in building strong dispatcher teams

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].