Good afternoon and welcome back! I have been M.I.A. and I apologize for that. Life and work takes over at times and I have to step back from the podcast but I’m here and I have brand new episodes coming your way. Last week I was at the Indiana NENA / APCO Conference & Expo. I was there for the show and I had the chance to speak on stage and tell my 911 story. It was an excellent time! I got to spend time with old friends, made new friends and the show was a hit.

The best part of last week was that the conference fell on National Public Safety Telecommunicators Week. It’s the week that we honor 911 dispatchers for the awesome work they do every day. The week was great and truth be told, I did not want it to end. Thank you for everything you do in dispatch. Although you may not hear it enough, you deserve all the kudos for being great!

In this episode I got to speak with Nirvana, a dispatcher with Lafayette PD, as well as Kelli and Victoria, dispatchers with Vigo County 911. This is a must listen to check it out and share it. As always, if you have any questions or would like to be a guest on the show send an email to [email protected].

Also check out the great video below from the Cool Kids of 9-1-1. It’s a parody of Let it go but with a dispatch twist. You will dig it!

Episode topics –

• How each guest started in dispatch
• Good calls
• Bad calls
• What NPSTW means to them
• Cool Kids of 9-1-1 Parody Video