Hello everyone and welcome back to another episode of Within the Trenches. This will be the last episode in a series recorded at the 2015 Indiana NENA/APCO conference and expo a few weeks ago. I had a great time there and I hope everyone who was on the show or attended my class enjoyed it too. I met a lot of new people, visited with good friends and just had an all around good time. There is never a dull moment with the crew from Indiana.

In this episode I got the chance to speak with Lindsey, dispatcher with Fulton County 911 and her mom Lori, training coordinator with INdigital and former PSAP director. This episode was a lot of fun to record. It was the first time that I have ever had a mother/daughter episode and they hit one out of the park.

This is a must listen so check it out and share. As always if you have any questions or would like to be a guest on the show, you can send an email to [email protected].

Episode topics –

• How Lindsey started in dispatch
• What it was like working for her mom Lori
• What training was like
• What it was like the first night they worked together