Welcome to episode 99 of Within the Trenches. I have come a long way and it is hard to believe that my next episode is going to be number 100. I am planning something great for this landmark episode so stay tuned! In this episode I did a recap of episode 98 that included some of my admins. I also gave an overview of a couple of videos we watched and I made sure to give a shout out to Heather of Absolute Photography out of Holland, MI. She made a vinyl decal out of my Sons of Dispatch – NINE ONE ONE Original logo and it looks amazing!

I asked the fans if they would be interested in one and there was a large response so I will be making them available in the next few days for purchase. The decals will be for both the Sons and Daughters logo and will cost $9.99 a piece. Now I know it may seem like a lot but a portion of the proceeds will go to a scholarship that I am working on to send one dispatcher to the 2016 National NENA conference in Indy.

Today’s guest features Sue Pivetta of Professional Pride and 911trainer.com. She is a former dispatcher, supervisor, console trainer and vocational teacher. This episode was a lot of fun and after about 3 years of trying to schedule an episode we finally got a chance to chat. If you are passionate about training or are thinking about making a move into a training position then this is the episode for you.

As always if you have any questions or would like to be a guest on the show, send an email to [email protected]. Also don’t forget to use the hashtag #ShitDispatchersSay & ShitDispatchersThink on Facebook and Twitter. You can mention us on Twitter with your Say or Think hashtag and we will retweet it or you can send one to our inbox on Facebook and we will post it anonymously. Check out Sue’s links below and tell her we sent you. Cheers!

Sue Pivetta – Linkedin | Twitter | YouTube

911trainer.com – Facebook | Web

Episode topics –

• Episode 98 recap
• How Sue got into dispatch
• First night in dispatch calls
  • Murder & Rape
• Shotgun to jaw call
• Training dispatch today
• And more