Most sales teams are flying blind.
In this episode of Making Revenue Tick, Richard Washington sits down with Rachit Kataria - Co-Founder of Centralize and Y Combinator alum to unpack why traditional CRMs are failing revenue teams, and how Centralize is building an entirely new category around visibility, relationships, and deal execution.
Rachit’s journey from Meta engineer to startup founder is grounded in one truth: sales is about people, not pipelines. And yet, most CRMs treat deals like databases - not dynamic conversations.
This episode dives into the reality of what founders and sales leaders are struggling with:
Forecasts that miss by a mile
Reps who are single-threaded and out of sync
Deal data scattered across Slack, Gong, email, LinkedIn, and nowhere
A complete lack of visibility into who matters, who’s missing, and what to do next
Centralize is solving that.
This is the founder’s perspective - from building community in college, to working on billion-user scale at Meta, to betting everything on a startup built around the idea that deals are won at the individual level.
If you’re a founder navigating messy go-to-market motions, or a sales leader tired of trusting gut feel over data, this conversation is for you.
What you’ll learn:
Why sales leaders are operating blind, and how to fix it
What YC teaches you about building for revenue, fast
How AI can finally make relationship data actionable
Why unlocking your company’s network might be your biggest growth lever
What it really takes to build a company from zero, as a founder
Rachit’s not just building a product = he’s building a category. And it starts with flipping the script on how we think about customer relationships.
Subscribe for more founder conversations on what it takes to scale smarter, and make revenue tick.
Connect with Rachit Kataria:
https://www.linkedin.com/in/rachitkataria/
Learn more about Centralize:
https://www.usecentralize.com/
Hosted by Richard Washington, Founder @ Tick Talent
https://www.ticktalent.com
Read Growth Magnet on LI: https://www.linkedin.com/newsletters/growth-magnet-7083793079794556928/