In this episode of Protiviti's Risky Women podcast, Jenny Wong, a managing director in Protiviti’s Hong Kong office, speaks with Gayle Lacey, Chief Risk Officer at HSBC China.

Jenny and Gayle discuss:

• The top risks anticipated for financial services in 2024, including interest rate changes, economic conditions, regulatory scrutiny, cyber threats and third-party risks
• The challenges posed by evolving global ESG standards and how to balance risk management with the pursuit of innovation
• The role of AI and cross-functional collaboration in sharing future risk management strategies

Listen to the podcast as we explore Gayle’s career journey in risk management and learn about the experiences that have been instrumental in her professional growth. Gain insights into her predictions about significant risks facing financial services 10 years from now and essential skills for future CROs.

SHOW NOTES

01:49 Career Journey02:51 Defining Moment in Career 04:05 Adapting During Disruption 22:45 Future of Risk & Compliance 28:58 Qualities of Successful CROs 29:36 Priorities Going Forward