Women on the Move Podcast

Lara Price, COO of the Philadelphia 76ers, has been a trailblazer for women in sports leadership. Starting as the director of marketing in 1996, she rose to COO in 2019. In this episode of the Women on the Move podcast, she discusses with host Sam Saperstein her journey in a male-dominated industry and her collaborative leadership style that has contributed to the 76ers’ success.

Lara's passion for basketball began early, with dreams of playing professionally. Instead, she started at the NBA League Office, eventually joining the 76ers. Working with the franchise was a milestone, allowing her to experience the strong community impact of sports teams. Despite the lack of female role models early in her career, Lara benefited from supportive male mentors. "When I started, there were not many women," she says. "I had good male mentors who championed my cause."

Lara credits her sports background for her leadership qualities, emphasizing teamwork, communication, and curiosity. She believes in the power of sports to unite people and feels a responsibility to lead by example.

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of November 26th, 2024 and they may not materialize

Joy Robins, Global Chief Advertising Officer at The New York Times, discusses the evolution of the media advertising industry.

With a distinguished career in advertising and media, including senior roles at The Washington Post and Quartz, Joy Robins shares her insights on the Women on the Move podcast with host Sam Saperstein. She reflects on how her experiences have shaped her leadership style and her approach to driving change in the advertising industry. Joy also outlines her vision for the future of advertising at The New York Times and her strategies for ensuring the organization continues to innovate in a rapidly changing environment.

Joy joined The New York Times in 2023, during a period of significant transformation. "It's impressive to see how this company has evolved into a digital-first, subscription-first organization," she says. "We've had the opportunity to educate advertisers on the changing landscape and how brands can effectively engage with consumers." Since joining The Times, she has focused on building a team of strong leaders and collaborators.

Joy's initial career aspirations did not include reaching the top of the media advertising world. She started off as an athlete and wanted to be a social worker. Her fascination for people and competitive nature, led her to the realization that she was passionate about media and advertising. Empathetic and results-driven she is committed to creating a team of people who are just as passionate as she is.

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of November 19th , 2024 and they may not materialize.

In this episode of the Women on the Move Podcast Alison Moore, who excelled in media and technology leadership, discusses her journey to becoming CEO of Comic Relief US. She joins Women on the Move host, Sam Saperstein, to share how her passion for the creative arts led to a varied career. Alison has championed innovative ways to engage audiences and amplify social impact, and she remains committed to community empowerment.

After earning a political science degree, Alison nearly pursued a career on Capitol Hill but chose a job at Turner Broadcasting in Atlanta instead. This decision launched her "media journey," with roles at HBO, DailyCandy, NBCUniversal, and as Chief Business Officer at Condé Nast, overseeing brands like Glamour and Allure. She later joined SoundCloud, driven by her love for creativity.

Despite the varied roles, Alison sees a common thread: a desire to support creativity and connect the dots in business operations. While initially hesitant about joining the non-profit sector, she saw how her creativity could be leveraged to support the mission of creating a world free from poverty through activations such as Red Nose Day. Comic Relief US leverages entertainment and joy to inspire change, using humor and levity to engage people in meaningful ways.

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of November 12th, 2024 and they may not materialize.

In this episode, the Women on the Move podcast host Sam Saperstein talks with Jennifer Openshaw, CEO and Founder of Girls With Impact, an online business education platform for young women. Jennifer shares how her diverse experiences across Silicon Valley, Wall Street, and Main Street have shaped her leadership style and passion for empowering the next generation of women leaders.

Inspired to Empower

Jennifer was raised by a  single mother who worked two jobs to support her family. By age 7, she was already taking on caregiving responsibilities at home,  babysitting her siblings until midnight. At 12, she realized she wanted to achieve financial mobility. Starting as a motel maid at 14, she put herself through college, learning from role models outside her family about succeeding in business.

Before founding Girls with Impact, Jennifer worked in politics, asset management, and Silicon Valley. She served as press secretary to Kathleen Brown, helped her win the California State Treasurer office, and became a leader in financial education, later authoring her books  "The Socially Savvy Advisor" and "The Millionaire Zone."

Success Story

At the World Economic Forum in Davos, Jennifer was inspired to focus on training the next generation of women leaders. She envisioned a "mini MBA" program to equip young women with essential skills and confidence.

This vison led her to create Girls With Impact, offering small live online classes based on Harvard Business School concepts. Her goal was to reach young women who might not have access to in-person meetings and level the playing field for women of all backgrounds.

Girls With Impact has empowered 16,000 young women so far. Jennifer believes the business world is eager for women at all levels, and Girls With Impact fills a crucial gap by providing ready talent from day one.

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of November 12th, 2024 and they may not materialize

Li Haslett Chen is the founder and CEO of Howl, a technology platform that democratizes access to retail's next frontier, social commerce. Under Li's leadership, Howl has been named one of Fast Company's Most Innovative Companies, and one of the Most Promising AI Companies by Forbes. Li has been recognized as a retail disruptor by the Financial Times, a World Economic Forum Technology Pioneer, and included on Ad Age's 40-Under-40. In this episode of the Women on the Move Podcast, Li sits down with host Sam Saperstein to discuss her career journey.

Three passions

Li says she has three passions that drove her early career (and later inspired her to start Howl): content, retail, and data science. She also loves systems-based thinking, she says, and throughout her career she’s focused on helping creatives who are passionate about retail to build their businesses. Growing up in Beijing in the early 1990s was instrumental. “That's when China really opened to the world,” she says. “I remember being five years old, and us getting our first refrigerator. I think all of that made me feel so in awe of products, and services, and how it really changes our lives. So I always knew I wanted to be in this industry, and at the same time, I never imagined I would be an entrepreneur.”

It was a combination of math, science, and creative industries that allowed Li to approach problems in a different way, she says. “I studied biochemical engineering, but I also grew up in a family of creatives,” she tells Sam. “And while I was [attending] Columbia University, I also did a lot of internships in [New York City] that was very grounded in the creative industries.”

Li was running the marketing at an e-commerce startup when one of the VC investors asked her if there was something that she wanted to build. “I think the reality is he saw some of those tendencies, in terms of the way that I would attack problems, or think about building technology within this company,” she tells Sam. “And within a year of him asking me that question, we had our first check, started building our first company, and that was really the pathway that made all of this possible.”

Entrepreneurial bug

The first company that Li founded was Narrativ, a business that connected large publications with other businesses that could help them better monetize their shopping recommendations. “It was my first foray as a startup,” she says. “It was really exciting, in terms of really the initial success that we had right out the gate.”

In fact, she almost didn’t launch Howl, due to the big success of Narrativ. “But, at the back of my head, there was always this thought of, what if we could give more people access?” she recalls. “What if it wasn't just the largest publications and companies in the world? What about other content creators and creatives who also have a perspective on what people should buy, and what they love, and they want to share it, and make money from it? Could we bring a lot of the technology, and the insight that we've developed at Narrativ, to a much larger ecosystem?”

Howl

Li describes Howl as a marketplace that connects people with something that they want to talk about, promote, and share with their community and with the brands that make those products and services. “So it could be that I'm obsessed with my three-pound laptop, because I am walking around all over the city taking meetings and I need something light,” she explains. “It could be a creator that loves this sunscreen that doesn't leave a cast, because she has darker skin. It could be sneakerhead discords, or folks on YouTube talking about the latest Samsung Galaxy launch.”

In general, she says, it’s about the products you want to “howl” about to your friends and family. The platform gives people the chance to make promoting those goods and services. Li says most creators on Howl are able to make a real living, earning tens or even hundreds of thousands of dollars a year from promoting and working with brands they already love to talk about.

As a leader, Li is committed to helping other women. “I am a big believer that what you send out into the universe is received,” she says. She notes that 75 percent of Howl’s leadership team are women, as is more than 50 percent of the company as a whole. “I think it's very rare in the technology industry,” she says.

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of October 29th, 2024 and they may not materialize.

In this episode of the Women on the Move Podcast, host Sam Saperstein sits down with Laura Modi, CEO and co-founder of the organic infant formula brand, Bobbie. From her early days as a first-time mom navigating formula options in a drugstore to founding Bobbie, Laura's journey reflects her commitment to revolutionizing the infant formula industry.

Born from motherhood

Laura says her journey to founding Bobbie began in trauma: as a new mother excited to do everything possible for her baby, she suffered from mastitis and found herself unable to breastfeed. “Here I am doing something I wished and I hoped and I wanted to do so badly and I wasn't anatomically able to feed my child,” she tells Sam.

When she went to shop for formula, things got worse: “I'm in the middle aisle of a pharmacy, a place that you go for a medical solution, not food,” she says. “It didn't feel natural. Even worse, I had to ring a button to get someone to open up. So now you almost feel like you're asking for permission in a way that you felt shamed.“

She also remembers seeing ingredients she wouldn’t feed herself: corn syrup, palm oil, and “ingredients or words that I'd never even heard of.” She felt shame and guilt, but also she knew there should be a better option. She and her husband were astounded that the baby formula industry seemed to be stuck at least 40 years in the past. That’s when she started dreaming of disrupting the industry, and creating the formula she wanted.

An ounce of naivety

Before founding Bobbie, Laura was the director of host operations at Airbnb, and she drew on her experiences there when she created her own business. And when it came time to select a partner and co-founder, Laura turned not to a food scientist or a technologist, but someone who she had worked with at Airbnb, someone who she knew she wanted as her “work wife.”

As for actually formulating the baby formula they wanted to make, Laura says that she was nearly clueless. “An ounce of naivety is probably the secret sauce to succeeding,” she tells Sam. “You learn on the go and then you go, ‘Oh God, if I knew that I probably wouldn't have gotten this far.’"

With her partner Sarah, Laura started with a global standard review, looking for the best infant formulas in the world and researching breast milk and how they could get as close as possible to breast milk in the most natural way possible. “And by no means was I trying to find a world where I was replacing breast milk or creating something ‘better’ than breast milk,” she says. “I wanted to create something that I felt could get as close as possible in the most natural way, so that in absence of not being able to breastfeed, you don't feel guilty.”

In 2020, just as the pandemic unfolded, Bobbie got FDA approval, the green light to launch. At the time, two baby formula companies were producing 80 percent of the nation’s formula—and not long into the pandemic, there was a nationwide shortage of available formula. Bobbie’s customer count doubled overnight. As a start-up founder, Laura had to make the difficult decision to uphold their commitment to their existing subscribers and not take new orders. The company took some flak for the decision, but as a result, Laura says, Bobbie was the only baby formula company at the end of the shortage that was able to continue to feed its customers.

For the next two years, Bobbie had to manage a growing waitlist, balancing what they knew they could deliver with the fast-growing demand from new parents. Today, the formula is available in major retailers but still focuses on its subscription service. Laura says it’s a model that makes sense, since formula is an ongoing, measurable need. And it’s important to her that customers have an option to avoid the drug-store trips. She wants people to be “able to wear Bobbie loud and proud on a sweater, even if they've never been a parent, they've never used the product, but they are so connected to our mission and what we stand for that they're willing to wear it on their chest.”

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of October 22nd, 2024 and they may not materialize.

In this episode of the Women on the Move Podcast, Dr. Topeka K. Sam sits down with host Sam Saperstein to discuss her journey from incarceration to nonprofit founder. Topeka is the founder and executive director for The Ladies of Hope Ministries and the co-founder of Hope House NYC, a safe housing space for women and girls. She's a pioneer in the fight for the decriminalization and decarceration of women and girls and works relentlessly to provide resources and support for those transitioning back to society.

A new start

After spending three and a half years in federal prison and seeing all of the disparities and harms that women and girls had faced, Topeka came home determined to be a voice for those still incarcerated. “I knew when I came home because of the support services, the family, community that I had, that I could do anything, but the sisters that I left behind would not,” she tells Sam. “And so as God would have it, I was really just moved to start my organization, The Ladies of Hope Ministries, while I was incarcerated. And when I was released in 2015, I hit the ground running.”

Topeka says two things drove her mission: to provide safe housing for women after incarcerations, and to create platforms for women to be able to use their voices. “I felt that if we saw the faces of women who were incarcerated and heard their voices, that there would be no woman or girl in prison or jail,” she says. “I'm a firm believer that you can hold people accountable by healing them, and prisons and jails don't do that.”

Expanding and looking to the future

85 percent of incarcerated women are mothers of dependent children and heads of households, and 95 percent have experienced some type of sexual trauma or violence. In addition, 90 percent have mental health challenges. “There are drivers that lead to incarceration,” she explains, citing some alarming statistics for incarcerated women who have experienced some form of abuse, violence, trauma or mental health challenges. “As we know, women often are the most marginalized, the most vulnerable population and have the least support and services, no matter what industry you're in. And so going into prison, it's the same harms and the same drivers, but yet we come home and there's not enough organizations [to support] or opportunities when we come home.”

Since starting her nonprofit in New York, Topeka has expanded to several additional states. Together with United States Department of Housing and Urban Development Rapid Re-housing program, they are now helping families get their own apartments in New York, in Prince George's County, Maryland, and in New Orleans, and helping them pay rent for a year. They also have a workforce development initiative, which includes certification programs in digital marketing, project management, IT, and AI.

Topeka is also a co-founder of a FinTech company, EPIC Financial  that focuses on making sure that justice-impacted people have financial education on savings and banking. “It’s about building the community,” she stresses. “Because if our families are strong, then it also helps that person who is reentering to become strong.”

Being a role model in the community, and in particular demonstrating that a criminal record doesn’t have to define you, is extremely important to Topeka.  “When you come from a limited resource community, you can't see that you can have more unless you see someone who's lived that experience,” she says. “So that for me is the greatest gift, to be able to show women that it doesn't matter where we come from or what we've experienced that we can be and do it whatever it is that we want.”

As far as inspiring other women, Topeka offers some simple advice. You have to believe in yourself and give yourself permission to follow your dreams and your ambition. “Know that many of us are incarcerated before we even go to a prison,” she says. “You can be living in a prison in your mind, in your community, before you've even gotten through what I've been through. You can change that today. Each day, God gives us grace. We can get up every morning and we can decide.”

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of October 15th, 2024 and they may not materialize.

Nicole Emanuel says it isn’t fear of failure that drives her—it’s fear of not doing what you're passionate about. Here the co-founder of 21 Seeds Tequila talks about her journey with her co-founders—her sister Kat and their friend Sarika—to create a liquor brand that embodies empowerment, innovation, and inclusivity. Through their brand, they've crafted more than just a spirit. They've created a movement that celebrates friendship, authenticity, and the bold pursuit of dreams.

It's the inaugural episode of the Women on the Move podcast in its new format, featuring video as well as audio recordings of women leaders discussing their careers and personal journeys. They’ll dive into topics such as ambition, leadership, driving change, and building networks. In this episode, host Sam Saperstein sits down with Nicole to discuss the inspiring story behind 21 Seeds Tequila.

Starting with a dream team

Nicole tells Sam that it was her sister Kat who first came up with the idea of making infused tequila. As wine lover who didn’t tolerate wine well, Kat set out to create a relaxing spritz-like drink. “Her new goal in life was to figure out how to make this tequila as easy to drink as a glass of wine,” Nicole says. “She's an amazing cook, and she started infusing her own tequila in a filter.”

Kat’s first homemade infused tequila was cucumber jalapeno. “She did that happily, just to drink it for herself, for her friends, for about eight years, and everybody was asking her, Can I have more of your tequila?” Nicole remembers. “At some point, I couldn't even get to parties without bringing my sister's tequila.”

Soon Kat asked Nicole and their friend Sarika about starting a tequila company together. The three each brought unique skills and experience: Nicole had been a CFO and COO, Kat was a film producer, and Sarika had worked in organic foods. Together in 2019, they launched 21 Seeds with three infusions—grapefruit hibiscus, Valencia orange, and cucumber jalapeno—all at a lower alcohol content (35%) than most spirits.

“We all really had our lanes, and I think that's what allowed us to run faster,” Nicole says. “Because, we really stayed in our lanes in order to run, and we trusted each other, because it does go back to trust, of knowing that you trust their judgment, you trust how they're going to do it.”

A different approach

As women launching a product in an industry dominated by men, Nicole and her partners were bound to forge their own path. One early difference was their market strategy: Rather than focusing on getting into bars to begin with, they were focused on becoming the beverage of choice of women drinking at home or at friends’ homes.

“We were set up pretty nicely, because our go-to-market strategy was completely different than the spirits industry,” she tells Sam. “In the spirits industry, you went to on-premise, which are bars, restaurants, had the consumer taste it, and then moved to off-premise. That's typically the go-to-market strategy for spirits. That was not our strategy. We knew who our consumer was.”

An early break came when some of the early adapters “happened to be celebrities.” Katie Couric featured 21 Seeds in her Holiday Gift Guide, and through that, they landed on the Today Show. Soon they also made Oprah's Favorites, and Jessica Alba and Naomi Watts were fans. With help like that, they kept their first year’s marketing budget to just $4,000.

Looking ahead

By 2022, the three founders sold 21 Seeds to Diageo. Nicole says that once they started looking around for the right owner, it was an easy decision. “They have a lot of women leadership,” she says of Diageo. “They understood our position in the market. We felt like we had great representation because of that women leadership.”

As for the future, Nicole says she’s excited to continue mentoring talented and passionate women. “I've been lucky enough to be able to do that throughout my career,” she says. “I put my money where my mouth is. I invest in women, and I invest in their products.”

Most of all, she wants other women to feel empowered to achieve their dreams. “If you want to build a company, you can,” she says. “You have to not be so risk-adverse that you can't jump and chase your dreams. That's the kind of environment I want to create for my family, for my friends, for my children. Anything is possible, and I really believe that.”

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of Oct 8th, 2024 and they may not materialize.

Transcript here 

At JPMorgan Chase’s eighth annual Women's Leadership Day, Byna Elliott,  the firm’s Global Head of Advancing Black Pathways, sits down with Alicia Boler Davis, CEO of Alto Pharmacy and JPMorgan Chase Board Director. They discuss Alicia's extraordinary career, from her engineering roots at GM to her pivotal decision to join Amazon, and eventually, lead Alto Pharmacy.

It's all about people

That’s a lesson that Alicia learned early in her career: “No matter what you're doing, no matter what you're leading, it's all about people.” She tells Byna the story of how she started as an engineer at GM, but after just a few years, she asked to work in an actual plant to learn more about “what it really means” to build cars. She says most of the leadership discouraged her from making that move, but in the end, she ended up in a plant where she led a team of 60. She recalls feeling both nervous and excited, and a bit overwhelmed at first—before she realized she had made exactly the right decision. “And so I think it started for me being curious and not being afraid to go into areas and do things that people may not think are easy.”

After nearly two decades and a number of promotions, Alicia’s next big move was to Amazon—a whole new industry, in a different part of the country. She says it was one of the hardest decisions she ever made. She says she loved her time at GM, had great mentors and colleagues, and advanced in her career—but she was ready for a new challenge. “I felt like even though I had an opportunity and there were more opportunities to come, there was a level of comfort being there that actually made me uncomfortable being that comfortable,” she tells Byna.

She made the move to Amazon just a year before the pandemic shut down businesses worldwide—and changed Amazon’s trajectory immeasurably. She says it was one of the best decisions she ever made. “Joining Amazon was really about joining a company that I thought was very innovative,” she says. “A very customer-obsessed company, a technology-based company. I thought I could have an impact.”

She did have an impact, taking on more and more responsibilities until by 2021 she was Senior Vice President for Global Customer Fulfillment. She recalls that she started getting recruiting calls for CEO positions but she barely had time to breathe. One of the calls was about a startup pharmaceutical company called Alto. At first Alicia wasn’t even intrigued, but, she says: “The more time I spent with the founders at Alto, the more I felt like this was the right thing for me to do. And it was a leap of faith, but I finally told myself: Alto is about challenging the status quo. That's who you've been. That's what you've always done. It's about fixing something that's broken, and it can have an impact on so many people's lives, and if it doesn't work out, you can always go run something big.”

On women and mentoring

Alicia tells Byna that she’s always had great mentors—and nearly 80 percent of them have been men. She says she’s very grateful for those invaluable relationships, but she now focuses on mentoring women—75 percent of the people she mentors are female. “And so I like to give examples and I like to be very vulnerable around, This is what happened to me, this is how I felt. I'm not saying this is what happened to you, but I'm saying that it's okay. Let me tell you how I work through it."

In the end, Alicia says, she likes to listen and learn. “I have a responsibility to help create opportunities for other people and also to encourage people to see beyond what they think is possible. For me, I think that's important, because sometimes, we think about what we can see, but there's so much opportunity if you can see beyond that. What's your wildest dream? What's the thing that you can just say this will never happen? Then that's the thing that you should be going for. And for me, that's how I think about it, and not to run away from those things, but to run towards them.”

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of December 21st, 2023 and they may not materialize.

Full transcript here 

As head of community and business development at Chase, Diedra Porché has a deep passion for understanding the needs of the people the bank is seeking to serve. In this week’s episode of Women on the Move, she joins host Sam Saperstein to discuss her role and how she empowers local communities and helps individuals build financial security and wealth.

Growing along with JPMorgan Chase

Diedra began her career with JPMorgan Chase nearly 30 years ago. She likes to tell people that she’s had about 10 jobs and worked in three different business lines. She started her career in an officer development program in Texas, moved on to Commercial Banking, worked with the Government Banking team, and then physically moved across the country to California and helped build out the bank in Los Angeles.

“It’s been a wonderful journey,” she says. “I’ve always enjoyed staying close to customers, and working with our field teams, and representing the bank in our communities. I had no idea how much the work would evolve into an opportunity that allows us to work hand with community stakeholders to effect impact for people beyond banking. At the time when I started in banking . . . things were pretty straightforward. You went to your local branch, you worked with your local team. Fast-forward to today, and there’s just a myriad of complexities that customers are dealing with.”

She says that one of the most important things she learned along the way is how to work together with all stakeholders. “That means each of us has a role to play in serving communities in the best way,” she tells Sam. “And it takes private sector, it takes our public sector, and it takes our not-for-profits and our local stakeholders to really be that three-legged stool to make communities really thrive.”

“We do this work together”

In her current role as head of community and business development in Consumer Banking, Diedra says she’s “delighted and privileged” to serve her team. “We are a collective team of leaders that have the opportunity to go into communities, build trust, to work to boost financial health so that we can put people on a path to building legacy wealth for their families,” she explains. Her team accomplishes that by providing information in the form of free financial health workshops and programming, as well as building hyper-local relationships with stakeholders.

For context: Chase opened its first Community Center branch in Harlem in 2019 as part of its $30 billion racial equity commitment to build stronger ties to the community and provide banking services and financial education in underserved areas. Since then, Chase has opened 15 additional Community Centers across the country, primarily in low-to-moderate income communities.. Each Community Center features  a team of local financial health experts focused on community engagement, mentorship and advice. Each Center also features a large multipurpose room which can be used to host free financial health workshops, community gathering or pop-up shops for small business customers.

When asked what she’s most proud of about the work her team does, Diedra has an easy answer: “First, let me just say I am delighted that in two and a half years, we really have become a part of the framework of the  franchise. I tell my team all the time, we’re knitted and weaved into a full tapestry of who we are as a firm.”

In terms of metrics, Diedra has plenty to be proud of too. One of the most important metrics she looks at is trust metrics—how communities and consumers feel about the bank’s brand. And while noting that JPMorgan Chase  already enjoys a very strong brand, she says that seeing those trust metrics in the communities where her team has invested in represents a meaningful shift – it’s the kind of change the bank is committed to building upon.

One of the keys to success, she says, has been welcoming non-customers into community center branches to get access to education and financial health workshops at no cost to them, and not requiring them to be a customer. “Additionally, we collaborate with local nonprofits that are already working with residents and [Chase] customers in these neighborhoods,” she notes. “So in partnership with them, we're able to create programming that our communities can access either at their nonprofit location or inside our branches.”

It's never too late to start…on your financial health journey

Diedra offers a simple idea for anyone wanting to improve their financial health. “The one tip that I would give is to create a plan. It's never too late to start and ensure that you have a plan. Start small. Any amount that you're putting away will make a difference, and to just stay focused on those habits and stay disciplined.”

Disclaimer: The speakers’ opinions belong to them and may differ from opinions of JPMorgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of December 14th, 2023 and they may not materialize.

Full transcript here