In today's world, most organizations and teams are communicating via conference call or video conference. A number of companies have told me this week that they feel this work-from-home (WFH) situation is affecting their culture. How could collaboration via technology start to impact your culture? Communication barriers. 

Physical and emotional barriers to interpersonal communication are real. The first of the physical barriers are Words. Words have different meanings for different people. Words are unknown or too general. Words can spur emotion in others and, many times, we aren't even aware. 

In this episode, Bill Kinsey and Scot Fahrenbruch take a closer look at why words are a physical barrier to communication, how they may be impacting your culture, and what you can start to do about it. 

You can access all episodes of the Culture Within podcast, and learn more about The Culture Academy, at TheCultureAcademy.co. You may also contact us at [email protected]

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Bill Kinsey has over 30 years of experience as an Organizational Behaviorist including executive coaching, employee training, and train-the-trainer programs. His clients have included hospitals, marketing companies, discreet manufacturing, distributors, and military academies. Bill is a U.S. Navy Veteran.

Scot Fahrenbruch has over 20 years of experience serving and leading business transformation initiatives in Organizational Change, Process Improvement, and Enterprise Technology. His records of success include national and global companies in manufacturing, construction, high technology, and government. Scot is a U.S. Marine Corps Veteran.