The Business Game

Words That Sell vs Words That Kill (FLASHBACK EPISODE)


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In this Flashback Episode of The Business Game, hosts Jamie and Dan revisit a standout conversation with Joshua Altman, founder of Beltway Media, to unpack the psychology behind messaging that sells versus messaging that quietly kills trust and conversions.

Joshua, a fractional Chief Communications Officer, explains how behavioral science and analytics shape perception in both B2B and B2C communication. From brand trust to reputation management, this episode breaks down why logic alone doesn’t persuade, and how the right words influence decision-making at a subconscious level.

Whether you’re a founder, marketer, or leader responsible for how your business is perceived, this episode offers timeless insights that are even more relevant today.

In this episode, you’ll learn:

  • Why certain words trigger action while others repel buyers
  • How psychology impacts messaging more than features or logic
  • The role of perception in building brand trust
  • How to align internal and external communication
  • Why clarity beats cleverness in high-stakes messaging

This is a must-listen if your marketing sounds right… but isn’t landing.

Connect with Beltway Media:
Website: https://beltway.media/
LinkedIn:  https://www.linkedin.com/in/joshuaialtman/

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