Josh Hix, Co-Founder and CEO of Plated, discusses operations, efficiency, and customer experience in the meal-kit business.

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Sarah Mastrorocco, VP of Business Development at Instacart, explores how the company improves the customer experience based on their specific needs.

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Nicolas Reinecke, Co-Founder of QUAEST and Adjunct Professor at Wharton, describes how new technology has changed the work of consultants in the digital age.

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Neil Malhotra, Assistant Professor of Neurosurgery and Orthopedic Surgery and Vice Chair of Operations in the Department of Neurosurgery at Penn Medicine, explains how he balances experimental research and patient care, as well as how robotics plays a role in surgical innovation.

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Georges Markarian, Neurosurgeon at the Center for Neuro and Spine, discusses the innovations and work processes used to streamline healthcare operations.

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Tom Wang, Chief Product Officer at Turo, describes how the car sharing marketplace puts vehicles to better use and mitigates owner risk in the process.

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Sebastian Birkel, CEO of Sixt Rent-a-Car USA, delves into the operations of the rental car business, recent expansions into car-sharing, as well as potential competition from ride-hailing services.

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Leah Belsky, VP of Global Enterprise Development at Coursera, discusses the company's online courses and degree offerings, while explaining how they cut costs for companies who want to train and certify employees.

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Renee Patton, Director of US Public Sector Education at Cisco, explains how the company uses technology to solve schools' problems, from understaffed classrooms to cybersecurity breaches.

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Kyle Nakatsuji, CEO and Co-Founder of Clearcover, describes how inspiration from new insurance technologies inspired the founding of the company and its innovations in cost structure.

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