A recent report detailing complaints to the health and disability commissioner about disability support services revealed that the sector suffered from inadequate care standards, poor management of resources and the abuse of those in care. 

One of the suggestions made in the report was that better funding and staffing was needed to improve standards in disability care, based on complaints from workers in the sector that understaffing was impacting their ability to provide adequate care.

Oto spoke to Peter Reynolds, CEO of the New Zealand Disability Support Network to discuss staffing shortages in disability care, and the solutions needed to address it.