Working Healthcare

Join Meredith Hirsh in a sit-down interview with Dr. Karleen Su, a passionate rheumatologist and advocate for private practice physicians. Karleen shares her transformative journey from struggling with burnout in the early years of her practice to becoming a powerful voice in the medical community. She opens up about the challenges of managing finances, staff, and patient care while navigating the harsh realities of private practice ownership. Karleen’s initiative, the Rheumatology Private Practice Alliance (RPPA), began as a small Facebook group in 2018 and has since blossomed into a thriving community of over 1,200 doctors. As she reflects on her own obstacles, including high turnover and financial stress, she offers invaluable insights for others looking to stay in private practice. Tune in to hear how Karleen is empowering physicians, tackling burnout, and fostering a supportive network for the future of private practice.

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Explore this engaging episode of Working Healthcare as Meredith Hirsh interviews Dr. Warris Bokhari, CEO and Co-founder of Claimable. Warris shares his journey from anesthesiologist to innovator in healthcare technology, highlighting the differences between the NHS and the American healthcare system. He tackles the pressing challenges of insurance claims, revealing that while less than 1% of denied claims are appealed, his technology has achieved a 90% reversal rate for denials. Claimable empowers patients to challenge these denied claims by using AI to analyze clinical data and create personalized appeals. Drawing from his experiences at major companies like Apple, GE and Anthem, Warris highlights the transformative potential of AI in healthcare. He underscores the critical role technology plays in enhancing accessibility and fairness within the system. Don’t miss this opportunity to take control of your insurance challenges—subscribe for more insightful discussions!

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Dive into this impactful episode with Dr. Jin Lee, a neuropsychologist and healthcare advocate, as she advocates for an urgent shift toward healthcare equity. Jin exposes how systemic biases in medical research and treatment impact anyone who is not a white male—especially women and marginalized communities. Dr. Lee highlights staggering facts: 70% of those with chronic pain in the U.S. are women, yet research overwhelmingly focuses on men. From autoimmune diseases to maternal mortality rates, these disparities continue to hurt millions. As the CEO of IMIDeology, Jin works to bridge these gaps with virtual-first care and advocates for diverse representation in clinical studies. We’re not just talking about “bikini health”—it’s time to address the full spectrum of healthcare needs, for everyone. Tune in to hear how we can push for a healthcare system that serves all people, equally.

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In this eye-opening episode of Working Healthcare, Meredith Hirsh sits down for an in-studio interview with Dr. Nate Lowen and Tracy Walker to uncover the troubling realities of the American healthcare system. We delve into the controversial practices of insurance clawbacks—where insurers retroactively reclaim payments—and the widespread issue of erroneous claim denials impacting both patients and providers. With nearly one in five insured adults facing denied claims, the systemic dysfunction is undeniable. We dive into the fallout from the Change Healthcare cyberattack at its one-year anniversary, showcasing how it disrupted countless independent medical offices and left them scrambling for answers. Plus, hear about the alarming rise of AI-driven claim rejections, where automated systems deny care in seconds, often without human oversight. If you've ever felt frustrated or powerless against insurance companies, this episode will resonate with you. Tune in for a candid discussion about the urgent need for reform and what we can do to reclaim trust in our healthcare system. Subscribe now and join us every Tuesday for more insights into the complexities of healthcare!

Contact Meredith:
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Join Meredith Hirsh in this inspiring episode of Working Healthcare to explore Eric Schwab’s journey into value-based care. As Chief Operating Officer of a large independent primary care group, Eric reveals the process of transitioning from fee-for-service to value-based care, highlighting both the benefits and the challenges. He tackles the controversies surrounding this healthcare model and shares how his remarkable 200+ pound weight loss journey taught him crucial leadership skills. Eric provides real-life examples and actionable insights on leveraging technology and data analytics to enhance operational efficiency. Gain a deeper understanding of value-based care and its impact on the healthcare system. Tune in for an engaging conversation filled with valuable takeaways on leadership and operational efficiency. Be inspired and informed—don't miss out!

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In this insightful episode of Working Healthcare, Meredith Hirsh sits down with Chuck Melendi for his first interview since leaving Johnson & Johnson, offering a rare, insider perspective on the complex world of Big Pharma. Chuck’s 30 years' experience navigating pharmaceuticals, medical devices, and biotechnology offers listeners a rare, insider perspective on the industry's inner workings. From the staggering $83 billion spent on research and development each year to the role pharmacy benefit managers (PBMs) play in the pricing of medications, Chuck breaks down why Big Pharma is often misunderstood and scrutinized. He sheds light on how companies like Pfizer, Merck, and AbbVie use their financial power to impact public health and patient access, while offering insights into the fierce competition and strategies these giants employ. What’s behind the massive price disparity between the U.S. and other countries, and what can be done to fix it? Chuck pulls no punches, tackling the hard truths about pharmaceutical advertising, influence on doctors, and the tough choices that come with such a high-stakes industry. If you’ve ever wondered about the real story behind Big Pharma, this episode is a must-listen.

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Join Meredith Hirsh for a sit-down interview with Dawn Scranton, the Principal Owner of qbSolutioneers, about the future of healthcare finance—and it’s more exciting than it sounds! With over 30 years of experience, Dawn breaks down why so many medical practices still struggle with outdated financial systems, and how simple changes can improve everything from how quickly they get paid to how they keep track of important numbers.

Even though healthcare accounting sounds like a lot of numbers and paperwork, Dawn shows how smart, simple automation can make a big difference. She explains why healthcare practices are still behind in using tech to streamline their financial workflows—and how automation can save time, reduce mistakes, and even boost income.

Whether you’re a healthcare provider or part of the team, this episode is full of practical insights on making financial systems work faster and smarter. If you’ve ever wondered why billing and claims seem like a headache or why automation isn’t more common in healthcare, this episode is for you.

Tune in to find out how Dawn is helping practices improve their financial systems with easy-to-understand, tech-driven solutions that benefit everyone in the medical community. 

Contact Meredith:
Website: meredithhirsh.com
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In this eye-opening episode of Working Healthcare, Meredith Hirsh sits down with Dr. Rebekah Bernard, a passionate advocate for physician-led care, to challenge the growing trend of nurse practitioners and physician assistants taking the reins in primary care. Rebekah, author of Imposter Doctors and Patients at Risk, argues that the increasing reliance on these providers, driven by cost-saving motives, is putting patient safety at serious risk. She makes a bold case for why healthcare should remain in the hands of highly trained physicians, warning that cutting corners on training could have dangerous consequences for patients. With powerful insights into the future of healthcare, Rebekah confronts the implications of this shift—both for the doctor-patient relationship and the integrity of care. Tune in for a provocative discussion that may change the way you think about who should be leading your healthcare. Judge for yourself!

Contact Meredith:
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In this episode of Working Healthcare, Meredith Hirsh speaks with Dr. Diana Barratt, a neurologist and sleep medicine expert who has embraced a non-traditional approach to patient care. Diana discusses her decision to opt out of Medicare and traditional insurance contracts, and the benefits of transitioning to a fee-for-service, concierge model. With rising physician burnout and dissatisfaction with insurance-based systems, Diana shares how this model allows for more personalized, high-quality care. She also delves into how smaller patient panels have improved her ability to address complex neurological and sleep conditions. As the healthcare system evolves, Diana offers insights into the future of concierge medicine, its role in mitigating physician shortages, and the patient-centered care it fosters. Tune in to hear about the challenges, rewards, and transformational impact of non-traditional medical practices in today's landscape. Take risks!

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Join Meredith Hirsh for an in-studio interview with Dr. Kate Brazzale. As Chief Medical and Administrative Officer of the Hospice Division of Empath Health, Kate shares how she was drawn to hospice and palliative care. Discover how our American healthcare system manages seriously ill patients' symptoms and quality of life, known as palliative care. Kate discusses when it is time to bring in Hospice and how traditional Medicare and commercial insurances cover this cost. Kate wraps up her interview by sharing her thoughts on physician burnout and enlightening us on what we can learn from millennial doctors. Don’t be spooked!

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare