Today’s guest is Katherine Porter, practicing attorney and certified life coach. Teresa McQueen talks with Katherine about the designer’s mindset, what it is and how it can improve your workplace for employers and employees.
Dealing with resistance on a new idea in the workplace? Katherine says that with the designer’s mindset, “you don’t hide from them, you bring them into the process.”
Katherine discusses the different Designer’s Mindset:
Bias to ActionEmpathyRadical CollaborationEmbrace ambiguityFailure ImmunityIterate and Experiment
“Designers are focusing on the human value and keep all the humans that are interacting with the design in mind – that could be employees, customers, managers, executives, any stakeholders.“– KATHERINE PORTER
Episode Timeline
00:06Introduction and Disclaimer
01:32What is the Designer Mindset?
16:51Break and Public Service Announcement
18:03Employee and Employer Perspectives
32:30Teresa's Closing Remarks