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Hosts: Si Wickson & Dan Thorncraft
Guests: Tim Hornbrook & Owen Lim
Recorded: Aug 2023
We discuss that our customers interact with us through two major ways. The first digitally through websites and apps, and the other by shopping in our stores. A gap in either of these can potentially lead to an incorrect understanding, which results in less relevant experiences
By Si WicksonHosts: Si Wickson & Dan Thorncraft
Guests: Tim Hornbrook & Owen Lim
Recorded: Aug 2023
We discuss that our customers interact with us through two major ways. The first digitally through websites and apps, and the other by shopping in our stores. A gap in either of these can potentially lead to an incorrect understanding, which results in less relevant experiences