This week's theme is MMR, ARR, and Churn!
What metrics you should be looking at for your business, different subscription models, how to deal with churn, and what to do when customers churn... happily
Listen to the full episodes below:
- E57 – Speed optimization, tackling happy customer churn, security options and more listener questions
- E41 – Churn, lifetime value, APRU, MRR growth and other subscription metrics
- E34 – Wonder Woman on providing churn lowering support (Michelle Ames, Give)
- E6 – Does ARR suck compared to MRR?