Has your business been to the doctor lately?

Because in today’s episode we’re going to look at the key metrics you need to be tracking to get an idea of the overall health of your business.

We talk about why you’re just wasting time if you’re calculating these by hand, recommend a few tools to use instead, and why you should always be looking at metrics in the proper context.

Today, we’re trying something special by giving you an insider’s ear on a keynote address from WordCamp Lancaster.

A few things we talk about on the panel are: freelancing on the side until you can quit your 9-5, balancing work and life and how boundaries are important, and why failing faster is actually the key to success.

I hope you enjoy this episode and please let us know what you think!

Starting a company is hard, hiring your first employee is hard, now imagine managing a company of over a dozen people!

Kyle’s job is just that, keeping 20 people all working together smoothly and the company culture thriving. He also tells us why he loves spreadsheets.

Whether you’re thinking about hiring your 1st employee or your 20th there’s plenty of actionable tips to help you and your business in this episode.

Bib...well, Wil has been starting startups since before the internet was a thing. He’s got 20+ years of experience founding multiple companies, much of that experience he shares today.

We talk about why it’s not smart to try to do too much at once, what building an internet business was like before your grandma knew what a startup was, and we humanize the inner emotional battle we each go through while working on our companies.

Enjoy and check out his podcast, Startup Therapy!

Is your business safe?

Today’s episode goes deep as we go over the pros and cons of using open-source or closed platforms.

So if you’re interested to know what the banning of white nationalists on Facebook has to do with the future of your business make sure to give this episode a listen.

If you’re building a team you better love meetings.

Beka shows us how she’s able to manage a team of over twenty people in an engaging and efficient manner, making sure no one feels left out.

We cover topics like converting abandoned carts into sales, the practicalities of email marketing, and pricing of your products and services.

Well, there’s no need to ruin the surprise right?

You’ll just have to listen to hear the news for yourself ;)

In case you’re wondering if Michelle’s the real Wonder Woman, she’s not...but she is a woman working wonders.

She’s the head of customer success at Impress.org and in this episode she gives us many practical tips on dealing with frustrated customers, keeping happy customers happy, and why managing relationships is the key to lowering churn.

Enjoy!

Qui-Gon Jinn...again!? Just kidding, it’s Bob from BobWP.

We talk about why age shouldn’t be the thing to stop you from starting in the WordPress space, reminisce on how blogging used to be and how it’s still a relevant medium today, and why written content is the key to driving organic traffic to your site.

Enjoy!

Mario tells all on all things clients, agencies, and enterprises.

More specifically about analyzing similar issues multiple clientele may be having and how allocating a percentage of income generated by their business towards hiring a research and development team to solve that joint problem the group is experiencing, which, in turn saves time...and maximizes revenue.

And that’s just one small part of what we cover in today’s episode, be sure to tune in!