WVDOH and the citizens we serve all alike in two big ways; we love our cars and we hate potholes. District 1 Manager, Arlie Matney, joins Randy and Jennifer on this week's WV on the DOT podcast to describe our strategy for turning those ugly potholes we all detest into smooth roads ahead. How can you help? Karen Saunders, District 2 Citizens Response Coordinator, also joins us to describe what she does when someone calls with a question or concern about a specific issue on the road. When you see a problem and have a question, Karen is one of the people you talk to when you call 1-833-WVROADS. With citizens and WVDOH, management and transportation workers, all pulling together we'll get smooth roads for spring and put this winter's freeze/thaw behind us.