In today's world, customer service has probably become the number 1 advantage companies have over their competitors. Listen in to this quick five minute show on how Generation Y is changing the way we all go about delivering customer service.

Tune in today for a fabulous interview with Selena Rezvani, author of The Next Generation of Women Leaders: What You Need to Lead but Won't Learn in Business School.

This class will discuss how to reach the media using blog talk radio and blogging.

Teamwork Facilitators this is for you! Join us for this special Y-Talk interview with Tom Heck, founder of the International Association of Teamwork Facilitators (http://www.IATFconnect.com). I will be interviewing Tom about the dynamic world-wide community of Teamwork Facilitators and this new, robust site jam packed with resources archived and available 24/7. We will be talking with Tom about IATF and the future of teambuilding. You don't want to miss this call.

Student Movement for Real Change (SRMC) aims to answer poverty through the power of young leaders. During this special Y-Talk interview, we will be talking with Founder, Saul Garlick, about how SRMC offers university students the opportunity to identify and implement development projects and social enterprises that offer sustainable solutions to health and education in developing communities. http://www.studentmovementusa.org/index.html

Kelly Lewis, founder of BOUNCE (“Bringing Out “U” and Creating Excellence”), an applied leadership development process, works works with young people in middle school to inspire personal growth and build leadership capacity through self-discovery. During this interview, Y Talk will be talking with Kelly Lewis about how BOUNCE is developing out our next generation of leaders.

Announcing two fabulous upcoming Y Talk Radio shows for April 22 and 23!

During this episode, we will be interviewing the founding partners of TAO Experience, a Marketing, Branding and Talent Management firm based out of Hoboken, NJ. We will be discussing their new and unique Break'n Through (www.breaknthrough.com) event, showcasing the talent of their firm to the Gen Y demographic.

In today's fiercely competitive world, innovation and global collaboration are two of the building blocks both small and large businesses will need to thrive in the world.

In our opinion, no one knows this subject better than Liam J. Cleaver, IBM's Program Director for Collaborative Innovation and IBM Jams.

During this insightful interview, Bea Fields and Ryan Coleman (The Next Force) will be talking with Liam about how IBM has used jams to involve its more than 300,000 employees around the world in far-reaching exploration and problem-solving.

This is going to be a great show! Please tune in on January 29 at 4:00 Eastern.

Listen in as Scott Ascai discusses the details of coaching and mentoring the Generation Y Careerist. Scott is a Generation X Coach and the Founder of GrowingForward.net.